Suggested by Philip Beland – New
There is currently an issue with viewing emails in the customer service workspace and customer service hub. They do not wrap the text and you need to use a bar to scroll across to view the majority of emails.
I have been informed by Microsoft Support that this is by design due to the modern text editor but this is simply unusable. Microsoft suggested logging a new idea request. However this has fully wrapped the text before the introduction of modern rich text editor.