Suggested by Kristine Risberg – Planned
Hi,
We would like a telephone directory function available in the outbound dialler feature. This directory could be team and/or user specific and include both lookup contacts from contacts and/or accounts in CRM but also external contacts.
Status Details
We are working on dialer integrated contact lookup search for April 24.
This would be a great feature for our teams as well. Especially If it would also automatically relate the selected customer to the conversation which is currently not the case when starting a call from a contact.