Suggested by Sean Hall – New
It would be helpful to be able to answer incoming chats on the Customer Service Workspace through a mobile device.
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Suggested by Sean Hall – New
It would be helpful to be able to answer incoming chats on the Customer Service Workspace through a mobile device.
Very necessary! The platform is also used as a relationship solution, not just for customer service/call center. We need to cover all channels and devices used by teams that engage in customer relationships.