New Schedule Board Experience for Customer Service

The New Schedule board capability is present for only Field service (https://docs.microsoft.com/en-us/dynamics365/field-service/preview-schedule-board) and not yet available for the users of URS with Customer service experience. However the deprecations of calendar settings (Schedule engine = URS) was already part of URS upgrade. If implemented the appointment scheduling will add lots of value for Customer service users as well. Hope this will be considered . Cheers !!