Suggested by Kareem Essam – New
When using the “Exclude canceled lines from totals” parameter in purchase orders, the system currently excludes only the purchase line amount but not the associated markups. This leads to incorrect total calculations, since markups are part of the purchase order line and should be excluded as well when that line is canceled.
This behavior creates significant issues for customers using approval workflows based on spending and signing limits, as the incorrect totals cause purchase orders to be routed to the wrong approvers or require unnecessary manual approvals. This adds extra administrative effort and delays in the procurement process.
We suggest improving the design so that when a purchase order line is canceled, both the line amount and any related markups are excluded from the totals calculation. This change would ensure accurate totals, smoother workflow automation, and better alignment with real-world business expectations.