Suggested by Vinja Kopsieker – New
Item(s) will be sold with the unit price based on the requested receipt date. Since order creation until delivery and invoicing, there is a new and second trade agreement on the released product. The item(s) will be correctly delivered and invoiced with the old unit price, which was valid on the requested receipt date. After delivery the customer claims, they received to much pieces of that item(s). To be able to create a packing slip and invoice for the overdelivered quantity, the ordered quantity in the sales order will be increased to the quantity which was received by the customer. After changing the quantity, a message appears, which is asking if the delivery dates should be overridden. This message will be confirmed with no. Even though the message is confirmed with no and the "old" requested receipt date(s) will be kept, the unit price will be overriden with the new trade agreement, which is valid on the day, when the quantity adjustment was done. The expectation is to keep the old unit price instead, because there was no change of the requested receipt date(s).