Suggested by Yasmine Hesham Hassan Zaki (Convergys International Europe B V) – New
The system has a refresh issue where when we assign the Base document “Contract” and the CIPE and the Tender procedure identification codes to a certain value, the correct values get assigned at first. However, after some time while remaining in the All Sales order page for an hour or more then go back to check, then the system ignores the unique codes that the user assigned to each Sales order individually and assigns all the Sales orders to the codes assigned solely to the last created Sales order. Then if we leave the Accounts receivables module and go click on a form in a different module then go back to the Accounts receivables module and check the codes in the Sales orders that we created the codes will reflect as how they were intended to be for each Sales order.
So, if SO 1 has codes AAA, SO 2 has codes BBB, and SO 3 has codes CCC.
When we check all is well after these SOs are freshly created. However, if we wait for an hour or more and check again, SO 1 and SO2 and SO3 have codes CCC. Then if we choose a different form in F&O and then go back, we will see that SO 1 has codes AAA, SO 2 has codes BBB and SO 3 has codes CCC.
Expected Result
Each Sales order should have its unique CIPE and Tender procedure identification codes as per how the user assigned these codes to be without needing to leave the Sales order form and going to any other form then going back to the SO.
Same behavior was noticed in 10.0.42 – 10.0.43 – 10.0.44.