Suggested by Laura Cojan – Needs Votes
When the packing slip button is actioned on a sales order created from a sales quotation, the ‘Total discount %’ on the sales order is cleared.
The reported behavior was evaluated as being the intended behavior of the application, if the parameter "Calculate total discount on posting" is enabled. (with reference to: LCS issue#726114.)
Due to this behavior, customers will not be able to benefit from both business processes ,as if the parameter will be disabled, as such to accommodate the reported scenario, the Total discount will not be automatically calculated on the sales order itself, which is not desired.
Customers would greatly benefit from a change in the way way the system is intended to work in order to be able to make use of both processes.
Status Details
Thank you very much for your input. We do not have any plans to extend this capability, what you are pointing to is a design limitation. When the mentioned parameter ("Calculate total discount on posting") is true, the total discount is not calculated on Send nor Confirm Sales Quotation events. You will need to click the calculate "Totals" from the sales quotation header action ribbon.
The current design limitation is that "total discount" is not calculated on Send nor Confirm Sales Quotation events when "Calculate total discount on posting" is true.