Suggested by Husein Davlajev – Needs Votes
When displaying all activities in one grid, activity view, there is an option to sort on the options set Priority. This sorting is done alphabetically and results in the sorting being:
- High
- Low
- Normal
or
- Normal
- Low
- High
This doesn't make much sense when "sorting on priority". Ideally, there should be an option to sort on the options sets numeric value rather than the label. A quick and easy fix could be to prefix the labels of the options set with numbers eg. 1. High, 2. Normal, 3. Low. This is not possible for developers as the activity table is closed for customization.
Status Details
Thanks for your feedback. This is not in our roadmap currently. Please vote for this idea to be considered in the future.
Regards,
PM, Microsoft
yes, correct business people want to sort by priority so the display names are very clumsy.
Urgent, Normal, Low would be suitable (reversed sort order), Critical or Trivial other options. probably this might have a dependency with outlook integration of email priority... (still even in email it would not make sense to be unable to sort by priority).
1-High, 2-Normal, 3-Low. Maybe medium is more a priority than normal.
Think about auto-confirmation on cases (they have the same insanely unsortable display names but here you can adopt it, however it makes no sense to have 2 different kind of 3 scale priority optionsets ;-) where we send the confirmation email and also confirm the priority with which the case has been opened (even if it is low). The reason is to give the customer the means to react if ever there is a wrong understanding and wrong priority set.
labels for priority should be sensibly sortable and socially acceptable (zeroth might not be a good wording).
The same goes for Lead, Rating: Hot, Warm, Cold.
create for each 10-15 leads and sort it by priority...