Suggested by Julian Ferrer – New
End-users/Teams Owner of Teams Dataverse are able to raise support request without the knowledge of the Power Platform Admins. Admins do not have the visibility to track the active cases with Microsoft and do not have the visibility to the issue.
-When an end-user is a Team Owner of a Teams Dataverse Environment. They automatically have the “System Administrator” role(since we have a large tenant the scale of Teams Dataverse is huge).
-When an end-user has a Power BI Pro licensed assigned.
Workarounds:
· remove the user from being a Teams Owner
· remove the Power BI Pro license.
blocked the apps(PowerApps, Milestone, and etc.) in Teams that creates Teams Dataverse.
It would be great to have a control in raising the support cases. A better workaround is to send notification or alerts to Power Platform Admins. It will help track tickets and support the users who are in need before they raise the Microsoft Case.