Incoming MS Teams Call recognizes D365 Sales contact.


If there is an incoming call via MS Teams, D365 contact (e.g. through or within teams) should open with the number and the contact details of the dailer (Account/Company, Opportunities, Activities,Website ...). After the call an activity is documented. This should also be possible for missed call...

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Category: Collaboration including Teams and Office 365 Integration (54)

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New