Please not enable the early access -new lead qualification automatically.


As stated on the document , the early access has automatically applied to users.


Please consider allowing user to manually validate and turn on if they want to experience the feature instead of automatic enable.


Read more...
1 Comments

Read more...
1 Comments

Category: General (2149)

STATUS DETAILS
New

Please help publish on the document that Dynamics 365 Contact Center should be installed on new environment.


As confirmation from PG team, The Contact Center App is a standalone application that needs to be installed on a newly created environment. On the other hand, Customer Service – Omnichannel is an advanced version of the Contact Center. Therefore, if you already have Customer Service – Omnichan...

Read more...
0 Comments

Read more...
0 Comments

Category: Omnichannel Agent Dashboard (21)

STATUS DETAILS
New

Please consider to send notifications to admins once new feature has been turned on.


Hello team,


For any new feature, please consider generating notification to administrations so we are aware of any coming new features.


In addition, for the current document, it would be great if we can see the latest modified date for any change/update in t...

Read more...
0 Comments

Read more...
0 Comments

Category: General (2149)

STATUS DETAILS
New

please consider to show the unsaved change or save data after auto save is turning off.


Popup "unsaved change" has not appeared> please consider to show the unsaved change or save data after auto save is turning off.



 




 

Read more...
1 Comments

Read more...
1 Comments

Category: General (2149)

STATUS DETAILS
New