Bug phone and email icons in social pane show activities as incoming
We just upgraded to Service Pack 1 on premise, and today discovered that all activities with regards to their direction is now treated as incoming/recieved.
We tested it online, and the same happens there.
Category: Unified Experience: Search, navigation and performance (1023)
Pass parameters through customer journey to allow for custom data mapping
It would great to be able to map in custom data to emails and other activities in the Customer Journey. Allow for Customer journey to be triggered on contact related entity, where you can bring the data from this related entity into the customer journey and use this in your communication. This...
Category: Customer Journey (53)