User Profile

Double Opt-In Process in Realtime Marketing


Please allow us a double optin process in real time marketing in standard. This lack of functionality makes it difficult for us to use real-time marketing in the European environment. Using the double optin process in outbound marketing is not a flawless solution. Thank you.

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17 Comments

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17 Comments

Category: Consent and Compliance (50)

STATUS DETAILS
Planned

Social Media in Customer Insights Journeys


Unfortunately, it seems that Social Media (posting) is no longer included when installing Real-time Marketing or the new Customer Insights Journey. Is there no plan to incorporate this into Real-time Marketing?

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1 Comments

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1 Comments

Category: Social Channels (58)

STATUS DETAILS
Declined

LinkedIn Integration (Sales Navigator for Customer Insights)


I would like to propose the idea of integrating LinkedIn data directly into Customer Insights Journeys within Microsoft Dynamics 365. This integration would allow users to access additional details from LinkedIn profiles, such as photos and other publicly ...

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0 Comments

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0 Comments

Category: Lead Management and LinkedIn (99)

STATUS DETAILS
New

Enhanced Zoom-Out Functionality for Customer Journeys


I would like to propose an idea for improving the ability to zoom out within Customer Journeys in Microsoft Dynamics 365. Currently, it can be challenging to get a comprehensive overview of larger and more complex customer journeys, which can limit our abi...

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0 Comments

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0 Comments

Category: Customer Journey Design (168)

STATUS DETAILS
New

Collaborative Work in Marketing Forms, Emails, and Customer Journeys


I would like to suggest the implementation of collaborative working features within marketing forms, emails, and customer journeys in Microsoft Dynamics 365. This feature would allow teams to collaborate seamlessly and view real-time changes as they are made, similar to the collaborative funct...

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0 Comments

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0 Comments

Category: General (174)

STATUS DETAILS
New

Town Hall Events in Dynamics Marketing / Customer Insights


After the end of the live events (Sept.24), we need support for the new Town Hall Teams events as soon as possible!

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0 Comments

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0 Comments

Category: Event Planning and Management (206)

STATUS DETAILS
New