Extend Push Notification framework to Service Account & Contacts
Notifying and reminding Field Service Clients of scheduled service team visits is an important and time consuming aspect of providing good customer service. Currently, we must call and remind a customer of a service call one day prior to the visit and for great service we like to let the custo...
Category: Field Service (49)
Work Order-Payments-Invoicing Relationships
Create entity OOTB Entity relationships between Work Orders, Payments, and Invoicing. Currently there is no way to associate a Payment with an Invoice. Associating payments with an invoice is a very basic requirement and not yet available OOTB with respect to recording payments against invoices...
Category: Administration (3)
Allow customer journey to respect content setting in 'Send Now' email
Currently, marketing emails using the 'send now' feature in marketing emails auto-create a customer journey that does not respect the marketing email content setting. They always default to the default content setting.
Category: Customer Journey (58)