Allow to customize duplicate detection view
It would be useful to provide an option to customize the duplicate detection view as for example it is not possible to show the status in the columns, because it then also populates all contacts in the system with the respective status, which is not the desired behaviour and not a great UX.
STATUS DETAILS
New
Distinguish Explicit Opt-Outs from Unchanged Preferences
Idea / Description
The Customer Insights – Journeys Preference Center currently processes the full set of displayed topics whenever a user submits their preferences. As a result, all unchecked topics are written as Opted Out, including topics for which the customer previousl...
STATUS DETAILS
New