CRM客服系统回邮与创建案例在同一个界面


希望客服系统回邮与创建案例在同一个界面。非常影响客服工作效率，已在2021年11月提出，但未收到回馈。

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Category: Case Management (94)

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Knowledge Management 知识库搜索优化


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Category: Knowledge Management (121)

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Knowledge base search requires highlighting the title


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Category: Knowledge Management (121)

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