Pre-Chat Survey Questions - Countdown for how many characters left


Currently Pre-Chat Survey Question has character limit of 100 for single-line and 250 for multi-line. It would be nice if we can display a countdown for how many characters left. Thanks.

Read more...
0 Comments

Read more...
0 Comments

Category: Omnichannel for Customer Service (152)

STATUS DETAILS
Needs Votes

Omnichannel Chat widget on IE


When a customer access chat widget through Internet Explorer, they are getting a generic message 'Unable to Connect'. We understand that internet explorer is not supported for the omnichannel chat but it would be helpful if we can provide a message to the customer, that IE is not supported.

Read more...
1 Comments

Read more...
1 Comments

Category: Omnichannel for Customer Service (152)

STATUS DETAILS
New