Automatically close conversations once the cases are closed.
Hello team,
At the moment, conversations which are associated with cases do not automatically close when the cases are closed, unless the associated case record is deleted, according to this document: https://learn.microsoft.com/en-us/dynamics365/customer-service/administer/auto-close-co...
Increase / provide a dedicated limit for Export to Excel feature
Hello team,
I'm creating this idea thread in order to request for a dedicated limit on number of rows that an user can Export to Excel file.
As far as I know, the limit is roughly 500k rows of records, and this limit can be changed dynamically at times depending on the l...
Make date & time format for exported Dataverse tables to be consistent
Hello team,
At the moment, date & time format for exported Dataverse tables on Azure Synapse Link have 3 different formats for the following columns
- SinkCreatedOn & SinkModifiedOn | M/d/yyyy H:mm:ss tt
- CreatedOn |...
STATUS DETAILSNew