D365 Customer Voice access to guest users with valid licenses
At this moment, Guest users are not supported for Dynamics 365 Customer Voice despite being added to Azure Active Directory and assigned appropriate licenses. This scenario is not mentioned explicitly in the documentation. This is very much needed as we won't be creating those external users unde...
Category: General (104)
RSO engine to support Organization Unit constraint
RSO currently doesn't accept Organization Unit as a constraint. This is useful in scenario where specific work order types/products to be scheduled to technicians of specific Org Units. Due to this restriction, we have been forced to create multiple RSO scopes specific to the Org Units which i...
Category: Resource Scheduling Optimization (37)
Serialized inventory tracking
This is a quite common and important feedback from the clients. D365 FS currently lacks serialized inventory tracking where the inventory items are expected to track at individual serial number level. Currently, customers are dependent on other 3rd party add-ons for this.
Category: Inventory And Purchasing (11)