Conversion of an e-mail to an opportunity should not send the e-mail again
Applies to Microsoft CRM 4 plugin for Microsoft Outlook 2003, Update Rollup 17.
A user creates an e-mail in Outlook, marks it to track in CRM and sends it to a potential customer.
The customer responds to this e-mail and the user converts the initial e-mail activity to an opport...
STATUS DETAILS
Declined