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Unable to get emails in crm when email sent from outlook or OWA .


I have server side synchronization for my organization khopoli.crm5.dynamics.com , i have installed outlook client and using sss .
I am sending emails to my customers which are a contacts record from outlook , the email is not seen in CRM .

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Category: Customization and Solutions (2)

STATUS DETAILS
New

Increasing the maximum limit above 10 for calculated fields in a query for an entity .


When i am trying to create new chart for accounts , it is giving a unexpected error .
It is due to maximum limit of calculated fields exceeded above 10

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Category: ()

STATUS DETAILS
New

Unable to get Sales Literature Entity on the CRM Mobile app


When we try to enable the Sales literature Entity for CRM mobile App .
Enable for mobile is Greyed out .

Steps to reach this :
Settings > customizations > Customize system > Entities > Sales Literature > Enable for Phone .

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Category: Security (4)

STATUS DETAILS
New

Width of the form for creating new record on IPAD shown in half screen


After upgrade to CRM online 2016 , we are experiencing issue where the salesperson create new record from IPAD.
When they click on + for creating new record, they see the form loaded only on half of the screen.
But in IPhone device it works fine, new record form is loaded in entire scree...

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Category: ()

STATUS DETAILS
New

Time stamp of email message is not populating


When the email is received in CRM online from the users mailbox which is set Server Side Synchronisation.
If the email is replied from CRM online the Received Section in the email content only shows the Date and Time is not seen.
As per the business the requirement, the time of the email...

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Category: Customization and Solutions (2)

STATUS DETAILS
New

Schedule Board showing date in Numeric values only


When we navigate to Schedule board the date is shown in detail section only in Numeric format.

For eg : 

On the schedule board it displays the date such as 10/10/2016 and 10/11/2016.  Since it only displays the date in that format the schedulers have to look at a calend...

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Category: Universal Resource Scheduling (287)

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Needs Votes

send emails out from CRM it is not apprearing in the sent mail in Outlook


When user send emails out from CRM it is not apprearing in the sent mail in Outlook.

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Category: Microsoft Office Integration (200)

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Needs Votes