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Modified On should not be change whenever user updates the owner field in the Case Entity


Currently, whenever you attached file in the notes or add notes in the OOTB Case Entity, the modified on usually change when the Owner is being changed. This does not happen in the version 8.2 and was removed in 9. Hopefully it will be nice to have the functionality that the modified on should...

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Category: Case Management (87)

STATUS DETAILS
Declined