To be able to turn off automatic formatting of text on Notes on the timeline
A change introduced in the version 22.4.24 means the term used as the Value in the Notes filter now automatically italicises when written in a Note on the timeline.
The solution to turn off the Rich Text Editor on...
STATUS DETAILS
New
DARK MODE
Please add Dark Mode into Dynamics 365 Customer Service
Needed for accessibility requirements
STATUS DETAILS
New
Auto-refresh of Queues
To check for new items in a queue, it is required to manually refresh. It would be great if there was an auto-refresh of the Queue to see new items in it.
STATUS DETAILS
New