Resynchronizing contacts after deleting them in Outlook


Hello, I am using Dynamics 365 for Sales, with the Outlook synchronization enabled for contacts. Recently I have deleted all of my contacts from Outlook in the hopes they would resynchronize back from Dynamics 365 for Sales. However, this doesn't work. Even changing the personal filter, deactiv...

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Category: Sales (328)

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Needs Votes

Display tracked label for e-mails that have been tracked by other users of Dynamics 365


We are stumbling upon the following issue: E-mails that were sent to both myself and a couple of colleagues of mine are being tracked in Dynamics 365, but the 'tracked' label is only visible for the user that actually tracked the e-mail himself. When I look at the exact same e-mail in Outlook (w...

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Category: Email Management and Outlook Integration (181)

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New

Security roles on Products - only show users the products from the business unit they belong to


In Dynamics 365 most records have an 'Owner'. This can be a user or a team (or a business unit). In the security roles, you have the ability to choose whether a user can see/write/create their own records, or set it to Business Unit or Organization. This works well for entities like Accounts and ...

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Category: Account, Contact, Calendar and Activity Management (476)

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New

Ability to sort emails in the timeline based on the date they have been received/sent


The idea is to have the ability to sort emails in the timeline of entities like Accounts, Contacts or Opportunities based on the date that they have been received/sent. At the moment, the tracked emails will be sorted based on the date of creation in Dynamics 365 (the date that they have been tra...

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Category: Collaboration including Teams and Office 365 Integration (58)

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New