Holiday evenings


Each SLA Item is related to "Business Hours" (Customer Service Schedule) where we can specify the Weekly Schedule.

This schedule can be related to a Holiday Schedule where we can define full

Read more...
0 Comments

Read more...
0 Comments

Category: Customer Service Admin Center (40)

STATUS DETAILS
New

Massively update Holidays


It should be possible to massively update Holidays using import from Excel

Read more...
0 Comments

Read more...
0 Comments

Category: Customer Service Admin Center (40)

STATUS DETAILS
New