Have more than one Task per Business Process Flow


It looks like you can only create one record of each entity type within a single BPF, so if you have a multi-task process - start from a Case, create a Task for the Credit Team in Stage 2, create a Task for the Billing Team in Stage 3 - you are out of luck. It does not prompt you to create...

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Category: Unified Experience: Search, navigation and performance (1141)

STATUS DETAILS
Under Review

Business Rule to Hide Sections and Tabs


Business Rules can be currently used to control the visibility of fields on the form, which is great. It would be very beneficial if we could also hide whole Sections or Tabs on the form using Business Rules. While we may still have a requirement to hide a single field here and the...

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Category: Client-Side Programming (4)

STATUS DETAILS
Declined

Social Pane controls available without Append To privilege


Users that do not have the Append To privilege on the entity should not see the controls to add activities on the entity form Social Pane. Currently such users can see the controls "Add Phone Call", "Add Task", etc. in the social pane and can attempt to create an activity. They of co...

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Category: ()

STATUS DETAILS
New

Duplicate detection against Users and Queues


A very common issue we deal with could be helped with a duplicate detection rule if Users and Queue entities were available in duplicate detection. Customers often have queues set up for group email addresses e.g. customer.support@, technical.support@, etc. Large organizations wit...

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Category: General (1425)

STATUS DETAILS
Under Review