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Improvement of Enhanced recipient control


If the system has a large number of Contact and Account records, the Enhanced recipient control becomes extremely slow. This control uses a fetch query like:


   

    

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2 Comments

Category: Email (222)

STATUS DETAILS
New

Automatically open SMS Conversations once they are accepted


Automatically open SMS Conversations once they are accepted, using Microsoft 365 Contact Center and the SMS channel. SMS Conversations are not opened automatically by default. Currently, users must accept the notification, navigate to the Inbox panel, switch the view to Messages, and then manu...

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0 Comments

Category: SMS (10)

STATUS DETAILS
New