User Profile

Pause a journey in Real-Time marketing


I would like to be able to pause a journey in RTM so I can restart it later. It can happen that I need to pause a campaign to start it later because of issue in other system. in RTM the only choice you have is to stopp the campaign. And then you have to duplicate it as you are not able to rest...

Read more...
0 Comments

Read more...
0 Comments

Category: Customer Journey Design (175)

STATUS DETAILS
New

Evaluation alignment across filters


It would be nice if we could have same experience accross the filters in segmentation. Because currently e.g for email behavior (email message) as I cannot use start with like in other filter I have to add manually avery new email belonging to a certain category which could be automated based ...

Read more...
0 Comments

Read more...
0 Comments

Category: Segmentation (144)

STATUS DETAILS
New

Map cookie to contact based on click in email


Currently to map a cookie with the contact ID, the contact needs to submit a form. I would like that this mapping happens also when a contact click in an email as it's already the case in other MAP (e.g Eloqua). This will increase the number of recognized web visit which can be used in retarge...

Read more...
0 Comments

Read more...
0 Comments

Category: General (182)

STATUS DETAILS
New

Social media ads as channel


I would like to have to possibility to retarget contacts/leads on the diferrents socila media via ads (meta, tik, tok, google network, youtube...). Other providers offer this possibility.

It will help us to create great customer journey using different channels.

Read more...
0 Comments

Read more...
0 Comments

Category: Customer Journey Design (175)

STATUS DETAILS
New

Managing quota of marketing contacts


Currently the only way for a marketing contact to be removed from the quota limit is to have no interaction with him for 1 year (which is quite long for marketing purpose).

Even if you delete a contact, it will not be removed of the marketing contact quota and worst if he comes back with...

Read more...
0 Comments

Read more...
0 Comments

Category: Setup and Administration (123)

STATUS DETAILS
Declined