"Share" Button in Ribbon Menu of Cases (views)


It would be nice to have a "Share" Button for "My Views" in the in Ribbon Menu of Cases (views) or in the Drop Down Menu for the Views.

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Category: Customer Service Hub (56)

STATUS DETAILS
New

Possibility to set the Default "tab" in a Case


Some times the User wants to open the "Service Task" Tab everytime he opens a Case. On other days it would be better, that the system opens by default "Post, Activities" Tab. everytime he opens a Case. ...... It would be nice if we can have a "pin" next to the each Tab Name and depending on whic...

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0 Comments

Category: Customer Service Hub (56)

STATUS DETAILS
New

Switch Back to View from Open Record Set in Case


When opening a View in CRM and open any case in the list, it is possible to open the Record Set from the Ribbon Bar of the Case. Then it is possible to navigate quickly between the case of the view. But it is not possible to quickly jump back to the View were all started. A new button with th...

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Category: Customer Service Hub (56)

STATUS DETAILS
New

Automatically follow a Case when pin the Case in Recent set.


Automatically follow a Case when pin the Case in Recent set.

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Category: General (304)

STATUS DETAILS
New