Enhancing Work Hours Management in Field Service
The current method of managing work hours for resources in Field Service requires setting individual calendar rules for each day or defining a fixed end date for recurring patterns. While functional, this approach can lead to inefficiencies when handling large datasets, as seen in scenarios wi...
STATUS DETAILS
New
Enhance Documentation and Access to Customer Journeys Lead Interaction Data
The current lack of documentation regarding the specific storage entities for Customer Insights - Journeys interaction data has presented significant challenges for customers. The desired outcome is to have a clear and accessible way to identify and retrieve interaction data beyond platform-im...
STATUS DETAILS
Needs Votes