XRM function lookupObjects is not always working on the first attempt
We have a custom piece of code that when you create an email from a Case it uses the XRM lookupObjects that takes a field from the case (Case Type), and uses this to filter from a list of Standard Responses. Problem is it doesn't always apply this filtering on the first attempt, but if you clo...
Duplication Detection Pop-up needs enhancements
This is specific to Contact records. When a duplication is detected and you click save a pop-up window pops up that allows for merging of the records. The problem is this screen is not user friendly. You have no ability to resize the pop-up and expanding columns is quite gruesome because it do...
Recall email feature
I know it is not currently supported, but it would be really useful to have the ability to recall an email that is sent from Dynamics CRM. I understand all of the caveats, but business is really looking for this. Most of the Team Members don't have the ability to do this from Outlook, and mist...