XRM function lookupObjects is not always working on the first attempt


We have a custom piece of code that when you create an email from a Case it uses the XRM lookupObjects that takes a field from the case (Case Type), and uses this to filter from a list of Standard Responses. Problem is it doesn't always apply this filtering on the first attempt, but if you clo...

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Category: Email (211)

STATUS DETAILS
New

Duplication Detection Pop-up needs enhancements


This is specific to Contact records. When a duplication is detected and you click save a pop-up window pops up that allows for merging of the records. The problem is this screen is not user friendly. You have no ability to resize the pop-up and expanding columns is quite gruesome because it do...

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Category: Customer Service Workspace (134)

STATUS DETAILS
New