Email Interaction data in Real Time Marketing is not providing the consolidated information, as it provide it in outbound marketing.
Email Interaction data in Real Time Marketing is not providing the consolidated information, as it provide it in outbound marketing.
User want to track the customer journey, at what point customer left reading the email, did they click the link provided in the email?
Add link name to the Unique click view in Delivery and interaction details
Go To Real Time Marketing -> Journeys -> Select the email -> Delivery and interaction details -> Interactions -> Unique Clicks -> at this view, Link detail for the unique click will be very useful.
This will help in tracking what link customer clicked on and track the number o...
Add 'Select All' feature for import emails & email templates in Real Time Marketing
Currently selecting emails or email template for import need to be done manually, or using shift key and scrolling.
If number of emails or email templates are more, it will be good to have 'Select All' feature, to select all the email or email template for the import.
Email Delivery and Interaction details screen in Real Time Marketing need filter & sort option
Now email interaction data can be exported up to 49902 records.
In case there are record more than 50,000, then record need to be exported in multiple batches.
Currently there is no way to divide the record in multiple batches for export, if filter and sort i...
Creating Segment using include contact group do not give option to search the contact by email address
Create a new segment -> select Include Contacts group -> search for the contact -> it only allow search using first name and last name
Contact email address is unique in this environment. There are multiple record with same name, so to select the exact contact, either need to ...
Real Time Marketing Journey list cannot be exported in excel sheet
Real Time Marketing Journey list cannot be exported in excel sheet.
Export to excel for pulling out list of all journey name is useful, if migrating from one environment to another environment.
Swim lane option is not available in Real Time Marketing Journey
Swim lane option is not available in Real Time Marketing Journey
Allow Real Time Marketing Segment to include more than 4 segment with or condition
Allow Real Time Marketing Segment to include more than 4 segment with or condition
For example a segment is created using multiple segment with or conditions, Real Time Marketing only allow 4 segment with or conditions, but Outbound Marketing allow more than 4 segment. Build t...