Allow Reversal of Business Unit Scoping in Customer Insights – Journeys (Real-Time)
Currently, once Business Unit Scoping is enabled in Real-Time Journeys, it cannot be turned off—even in non-production environments like DEV or UAT. This limitation makes it difficult for partners and customers to test, customize, and align environments when the feature is unintentionally acti...
STATUS DETAILS
Declined
Enable Deletion of Responded Survey Invites in Customer Voice
Currently in Customer Voice, invitations that have received a response cannot be deleted—even if the survey data is no longer needed or has already been archived. This limitation creates clutter in the Total Invites panel and makes it difficult for users to manage and clean up historical surve...
STATUS DETAILS
New