Ability to Delete Individual Interaction Data in CIJ
Issue Definition
We have a growing concern regarding Customer Insights – Journeys (CIJ) interaction data retention and the inability to delete specific interaction records for individu...
STATUS DETAILS
New
Push notification blocked detection on CIJ
Problem Statement
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In Customer Insights – Journeys, the If/Else condition for “Push notification bounced” does not route contacts to the Yes branch when a push notification is marked as Blocked in delive...
STATUS DETAILS
New