Supported Ribbon Customization
We are already able to modify the top navigation for individual entities. However, we can't modify the options selected for either Sales or Service in CRM 2013 On Premise. I want to remove entities that aren't used and reorder the list to reflect the highest usage. Also, this would allow impor...
STATUS DETAILS
New
Social Pane should display the Call To field rather than the Call From field so it does not display Customer Not Found
The Social Pane is focused to only work well for phone calls that are added from the Social Pane itself. You cannot create an open phone call from the social pane. Any phone call added is immediately completed and works more like a note. This is fine for something like a call center, but doesn...
STATUS DETAILS
New