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Able to reply/send email to others with a custom name.


Hi team,


Could you kindly create a function that allows our customers to reply using their custom name? This way, the email will appear to come from the team rather than a personal email.

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Category: Email (356)

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Needs Votes

Allow Excel import of holidays in holiday scheduler


Often there is the requirement, that data imports should be automated if possible.

We could not find a possibility to import holidays into the holiday scheduling for usage in the SLAs.

I understand that it does not seem to be possible to programmatically import holidays (calendars/...

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Category: Service Scheduling (39)

STATUS DETAILS
New

Configure Cust Service Workspace to reply to cases from queue not individual user


My suggestion is to adjust the email settings so that when the customer responds to the email, they won't be required to click "Reply All" to have the email included in the queue.


Instead, customers should only need to click "Reply" to the sender, and the email will automatic...

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Category: Email (356)

STATUS DETAILS
Needs Votes

The base language translates properly when changing to secondary language.


When we change language into another one, it's not translating completely. There are still a few words that is in base language. 

 

It would be great if the translation work properly.

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Category: Dataverse (149)

STATUS DETAILS
New

OnSelect event work with Read-only grid


Upon checking Ms article.

OnSelect event is not work with Read-only grid.

Please kindly make this event work with OnSelect event.

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Category: Administration (13)

STATUS DETAILS
New

Email alert when someone delete environment.


Hi team,

I would like to request the creation of an alert, such as an email notification, for all System Admins. The purpose of this alert is to notify them whenever another System Admin deletes an environment.

Thank you for your attention to this matter.

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Category: Dataverse (149)

STATUS DETAILS
New

Extend permission to run sp_spaceused with Dataverse Database


As sp_spacused is not supported for Dataverse, could you extend support, allowing us to run sp_spacused with our Global Admin role?

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Category: General (1924)

STATUS DETAILS
New

Create a button to generate report which lists out all the shares in current environment.


Dear Team,

I kindly request assistance in creating a button that generates a report listing all the shares within the current environment. The report should include the following details in a structured format:

A role that allows users to modify their own solutions, but not others


Please create a role that restricts users from modifying solutions owned by others, allowing them only to modify their own.

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Category: General (185)

STATUS DETAILS
New

Create a button to restore default environment from customer side


I understand that we have to created ticket for restore Default environment, however, it would be great to have the button from customer side too.

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Category: Admin Center (209)

STATUS DETAILS
New