Copilot translation - save default language for user
Copilot features, such as Summary and Create Draft, generate content based on the UI language. Additionally, they can now be translated into many languages. The last used language is stored as Recent but not as Default.
Use case: We support 5 UI languages for our system (EN, G...
STATUS DETAILS
New
API to retrieve Case entity session template
Business Scenario
We use Agent Scripts in the Customer Service Workspace app to facilitate semi-automated actions for our users. These scripts are tailored to specific business units of user groups. Therefore we use multiple Case entity ...
STATUS DETAILS
New