Navigate from "View in Dynamics 365" link in Dynamics 365 App for Outlook to full Dynamics solution


When viewing a record in the Dynamics 365 App for Outlook, there is an option to "View in Dynamics 365." This opens a browser window to show the record being viewed within Outlook. But there are no navigation buttons to get from the record detail to the rest of the application. Rather than openin...

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Category: Email Management and Outlook Integration (249)

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In Dynamics 365 App for Outlook, add a contact without tracking e-mail


Currently, "If the sender of the email is unknown to Customer Engagement, when you add the contact or lead, the email is automatically tracked in Customer Engagement and set regarding this contact or lead. To stop tracking, you can manually untrack the regarding email." Our organization uses Dyn...

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Category: Email Management and Outlook Integration (249)

STATUS DETAILS
Needs Votes