Increase BPF limitation from 30
Currently there is a limitation on number of BPF's per process, Each process can contain no more than 30 stages. Please increase the limitation as this is needed to support our business
STATUS DETAILS
New
Not have ALL Milestones to get recalculated when a different SLA template gets applied (especially when a SLA KPI item got succeeded earlier).
Below is the current behavior
- Create a Case without an entitlement. Default SLA is applied and respective SLA KPI Instances are created.
- When a Severity on the Case changes (SLA template remains same), then only the milestones/SLA KPI Instances with status "In Pr...
STATUS DETAILSNeeds Votes