Retail Channel field filterable in All Sales orders


In the All Sales Orders view, the channel field shows channel ID for retail stores but shows the channel name for call centers. It should show the channel name for all channel types. Furthermore, you are not able to use this field as a filter, which would be useful

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Category: Call Center app (12)

STATUS DETAILS
Under Review

Payment connector returns issue with order credit and price match over refunds


The Charges can only be refunded back when the Return Order or RMA is generated and needs to have an item associated to the return for it to be processed, even if it is a header charge.Taxes adjustedbecause they should have been tax exempt but got chargedIt looks like the ...

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Category: Order services and integration (19)

STATUS DETAILS
Needs Votes

create a more intutive POS screen layout


New Button grids are not shown in designer it shows a diferent image from the buttons, diferent from the new buttons that customer create and it confuse the customer when they try to add new buttons it would be great if The POS screen lay out cna be more intutive for the customers, thank you....

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Category: Store Operations and POS (175)

STATUS DETAILS
New

Subtract the tare weight from the total weight when add a product with weight measurred


For the POS scale weighted products, weight is measured with inclusive of Tare weight.Product weight + tare weight is measured in the POS scaleFor ex:, Tare weight is 0.070 and the product weight is 0.58LB in the POS scale is measured as 0.65 it is including the Tare weight also....

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Category: Store Operations and POS (175)

STATUS DETAILS
New

Apply Order hold on call center fraud rules


Any call to table method instance would evaluate last element In any container returned, In our case it's a volume amount, and not a weight value, being used for fraud condition evaluation, so it would be usefull if the functionality can evaluate also the weight val...

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Category: Call Center app (12)

STATUS DETAILS
Declined

Email notification is not honoring the modes of delivery configuration


For digital gift cards - Customer is seeing that the Order Confirmation and Order Shipped email notifications are being sent in addition to the gift card email regardless of the modes of delivery configuration.The expectation being that if they don’t have an item on the order...

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1 Comments

Category: Store Operations and POS (175)

STATUS DETAILS
New

Product attribute type value translations do not inherit to product attribute values


Implement a masive upload of the transalations on the text values of the attribute type. If you have the same attribute value selected on 1000s of products, you have to upload a translation for every product this means that customers would have to upload enormous amounts of translations for at...

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Category: Merchandising (41)

STATUS DETAILS
Needs Votes

Internal gift card setup doesn't allow for both Physical and Digital cards to be configured and used with Ecommerce


It does not seem possible to configure both Digital and Physical gift cards as Internal Gift cards for sale in Ecommerce. We need to explore this functionality to add support for both configurations at the same time. Looks to be an issue stemming from only 1 gift card selection option in the C...

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Category: Customer and Loyalty (61)

STATUS DETAILS
New

Internal gift card setup doesn't allow for both Physical and Digital cards to be configured and used with Ecommerce


It does not seem possible to configure both Digital and Physical gift cards as Internal Gift cards for sale in Ecommerce. We need to explore this functionality to add support for both configurations at the same time. Looks to be an issue stemming from only 1 gift card selection option in the C...

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Category: Customer and Loyalty (61)

STATUS DETAILS
New

When we click on view reports CPOS Mobile version it pops up an error operation not supported


 Compact view, for movil devices is not supported to open reports when you try to open received and error message, please consider to show reports on POS also for movil devices.

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Category: Reports and analytics (19)

STATUS DETAILS
New