Ideas

Show status of Email activity on Case Form

on 12/18/2018 5:51:14 PM

In D365 the only way to see the status of an Email activity is to either expand the Email or wipe the mouse over the User Initials/Photo for each email. In 8.2 the status of each email appeared underneath the subject of each so it was easy to see which were draft and required action. Can we hav...

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Category: Service Management (6)

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