Ability to mark a product as non-returnable


Retailers run clearance or final sales fairly often for a variety of reasons (primary one being ability to get rid of the inventory). Most of the times, it also means that these products are non-returnable. In addition to clearance scenarios, retailers sometimes collect donations for charities an...

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Category: Order capture and checkout (109)

STATUS DETAILS
Under Review

Ability to restrict Loyalty Points redemption in increments of fixed points


Some retailers have a minimum threshold of Loyalty Points that are required to redeem for a fixed reward, e.g. redeem 500 points for $10 off. Additional rewards can be redeemed in increments of 500 points, so if customer wants to redeem 1000 points, they can get $20 off or 1500 points for $30 ...

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Category: Customer and Loyalty (64)

STATUS DETAILS
Under Review

Allow Return of multiple transactions into the same return transaction from POS


Currently D365 Commerce allows return of multiple Customer orders at POS into the same return transaction. This functionality should be extended to Cash & Carry transactions as well. Cash and Carry transactions form a bulk of orders for a retailer. This functionality becomes even more importan...

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Category: Store Operations and POS (184)

STATUS DETAILS
New

Payment using internal gift cards should not require balance check prior to tender


POS throws error when redeeming Gift Card with lower balance than the total order amount. The only workaround at this point is that cashier clicks on "Check Balance" button on the payment tender screen, and then enters the exact same amount or a lower amount into the amount field, befor...

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Category: Payment processing (80)

STATUS DETAILS
New