Automatic record creation rules in the web client


Automatic record creation rules in the web client will be supported until April 1, 2023.In the meantime, if you try to create a new automatic record creation rule, you will receive an error, and to avoid it, there are too many steps to go from customizing the system to applyi...

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Category: Customer Service Workspace (584)

STATUS DETAILS
New

We want to link the conference room of an Outlook resource to the location field when creating an appointment


Currently, when creating an appointment in Dynamics365, only text can be entered in the location field.It is not managed because it is reflected as text on the Outlook side.Therefore, if you can select the meeting room managed by Outlook resource in the location field at the time...

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Category: Email Management and Outlook Integration (266)

STATUS DETAILS
New