Business users should be able to create Interactive Dashboards, save/create their customed time frames, and expand the charts on them.


Our business users would like to be able to create Interactive Dashboards like they can with the standard ones. They also request to be able to save/create their customed time frames for future revisits. They would like to be able to expand the charts on the interactive dashboards like they can...

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Category: Reporting and Dashboards (58)

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Allow SLA Items to be disabled/deactivated on SLA from Unified Interface


At the moment, you can create, delete and edit. However, sometimes you need to disable a particular SLA Item temporarily without having to recreate them when you need it in the future.

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Category: Routing/ SLA (71)

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Needs Votes