Persistence of Dynamic Chart ribbon item


In the Service > Queues there's a chart button in the ribbon. When users interact with this it should remember its state and the element should refresh when they are working on the queue items. Currently when a user opens the chart and uses it to filter the queue items, if they proceed to the it...

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Category: Customer Service (Case Management / Queues) (87)

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Run Flows from a SharePoint Integration


Following integration with SharePoint there's a useful Flow menu on the sub-grid. When we create a flow for the selected record (document) no information is passed to the flow's trigger body. It would be really useful to customers if they could select one or more documents an...

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Category: General (110)

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Needs Votes