Incoming call: notification window should be bigger
An incoming call window should be bigger or the size of the window should be customizable by the Omnichannel admin. At this moment it is too small and agent can miss a notification.
STATUS DETAILS
New
Incoming call: notification sound should be louder
A sound about incoming notification should be louder.
At this moment it is too quiet, even if in the omnichannel settings and the personal settings are set to maximum.
STATUS DETAILS
New