Download Co Pilot transcripts
Hi, our business wanted to know the accuracy of co pilot by seeing or store the co pilot prompt and transcripts so that we can do a tracking and accuracy of it but it is not possible as we can't find and entity to store it as we need to do a web api and get the base64 format of transcripts. it...
custom badges not displaying on Knowledge Articles.
it would be better apart from Internal if we could have the department name may be credit cards, finance team kind of a thing so that it would be easy for any of the team to see the Knowledge article who owns it
Bring Custom filter on report
AS this copilot analytics report is based on copilot in customer service workspace. if we can bring the filter in copilot options to the report so that we can see the departmental data according to it.