Create specific 'Associated Views' for use on related subgrids rather than the Public Views


This request involves the option to create one or more custom 'associated' views to be used in the subgrids. Currently you only have one Associated view, but this view is not available for the subgrid, only the public views. When creating one or more specific views for a subgrid, these views w...

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Category: Client-Side Programming (4)

STATUS DETAILS
Under Review

Attributes' Read-Only state not always enforced in Business Process Flow ribbon


This appears to be a bug when having form attributes being configured as read-only and also be available in the BPF. If the attribute is statically configured as read-only, this state will not be reflected in the BPF Ribbon. You can update the read-only attribute from the BPF Ribbon, it will b...

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Category: Client-Side Programming (4)

STATUS DETAILS
New

Implement configuration for Session Tab Reload behavior


Currently when working with Customer Service/Omnichannel Session Tabs the behavior is that the tab content will reload every time the tab is selected/had focus. This is documented as by design: "Why do tabs reload when an agent switches session tabs or switches from session tab to widget?" This...

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Category: Customer Service Workspace (17)

STATUS DETAILS
New