Customer Timezone


As part of geo coding, D365 should also collect and store timezone on account and contact. The customer timezone should be used automatically as part of scheduling. Also, additional date/time fields should added to all records that directly relate to account and contact and display date/time bas...

Read more...
0 Comments

Read more...
0 Comments

Category: Customer Service (Routing, SLA) (60)

STATUS DETAILS
Needs Votes